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Had to take picture to get a new one sent to me. The pot came with a large dent in it.
Is it refurbished.Since it was a gift, it would've looked nicer in it's factory sealed box. My only complaint is that it arrived in a plain/regular cardboard box.
The stockpot was sooo dented, that we spent a considerable amount of time banging out dents. The product worked well, but the packaging was horrible.
Not the way to do business. Hope the turkey leaves a better taste in my mouth than the company itself. Haven't used it yet.but the item was not packaged with the correct nuts/bolts. When I called the company encountered a very rude customer service rep.
I also highly recommend firing it up before the day you plan on using it to burn off the paint as it does emit an unusual odor.I recommend the unit. The only problem was the supplied thermometer did not work, I advise testing yours before your cooking day. Purchased this unit to deep fry the Thanksgiving turkey with plans to boil crawfish during the season. No complaints about the unit as it performed well.
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